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Factors Impacting Customer Relationship Performance in Social CRM
Research Paper (undergraduate) from the year 2020 in the subject Communications - Public Relations, Advertising, Marketing, Social Media, grade: A++, , course: Customer Relationship Performance in Social CRM, language: English, abstract: Customer relationship performance results from the successful implementation of CRM, which leads to effective and…
- Edisi
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- ISBN/ISSN
- 3346276643
- Deskripsi Fisik
- 31
- Judul Seri
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- No. Panggil
- 30293
Selection of CRM software for the event sector
Master's Thesis from the year 2009 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: A- (1,5), University of Birmingham (University College Birmingham), language: English, abstract: This study was undertaken to recommend a suitable customer relationship management (CRM) software for th…
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- ISBN/ISSN
- 364087420X
- Deskripsi Fisik
- 128
- Judul Seri
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- No. Panggil
- 30292
CRM Automation
In CRM Automation, one of the world's leading CRM experts delivers hands-on guidance for every phase of your CRM initiative: goal-setting, process review, vendor selection, implementation, rollout, support, and administration. Drawing on 18 years of experience with more than 300 enterprise deployments, Barton Goldenberg offers a start-to-finish impl…
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- ISBN/ISSN
- 9780130088512
- Deskripsi Fisik
- 322
- Judul Seri
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- No. Panggil
- 30291
Social CRM For Dummies
Discover great ways to engage your customers through the social web Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation. In a friendly, easy-to-understand style, it …
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- ISBN/ISSN
- 1118283139
- Deskripsi Fisik
- 366
- Judul Seri
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- No. Panggil
- 30290
Fundamentals of CRM with Dynamics 365 and Power Platform
Explore the latest features of Dynamics 365 and Power Platform’s out-of-the-box tools to build custom business solutions for your organization Key FeaturesDiscover impressive Dynamics 365 features to transform your business and increase productivityLeverage the platform’s extensibility to meet your organizational needsUnderstand how Power Platfo…
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- ISBN/ISSN
- 1789954584
- Deskripsi Fisik
- 644
- Judul Seri
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- No. Panggil
- 30289
PERFORMANCE DRIVEN CRM: HOW TO MAKE YOUR CUSTOMER RELATIONSHIP MANAGEMENT VIS…
Market_Desc: · Senior Managers and Upper and Mid-Level Managers in marketing, relationship marketing, and customer care Special Features: · Case studies and best practice examples from PwC's global CRM practice--including FedEx, NEC, and Sears· Includes questionnaires, assessment tools, exercises, and action plans· Measurement tools are applicab…
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- ISBN/ISSN
- 9788126510108
- Deskripsi Fisik
- 300
- Judul Seri
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- No. Panggil
- 30288
Creating and Managing a CRM Platform for your Organisation
More than ever, organisations are facing a data avalanche from various sources, be they in electronic or hard copy format. How an organisation manages this ever-increasingly important resource – data – can benefit or hinder its ability to achieve its objectives. Creating and Managing a CRM Platform for Your Organisation not only covers how the p…
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- ISBN/ISSN
- 0429812361
- Deskripsi Fisik
- 158
- Judul Seri
- -
- No. Panggil
- 30287
CRM Fundamentals
CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the process to build and execute a CRM roadmap successfully—including identifying goals, l…
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- ISBN/ISSN
- 1430235918
- Deskripsi Fisik
- 244
- Judul Seri
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- No. Panggil
- 30286
Customer Relationship Management
The subject of the book is "Customer Relationship Management (CRM)." The target audience is multi-layered: * Businesses of all types and sizes from SME's upwards. Board Directors, Senior Managers and middle managers in CRM related functions: IT, Marketing, Sales, Customer Service etc. * MBA and masters' students and upper level graduates studying bu…
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- ISBN/ISSN
- 9781953349644
- Deskripsi Fisik
- 150
- Judul Seri
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- No. Panggil
- 30285
Accelerating Customer Relationships
Preface Corporations that achieve high customer retention and high customer profitability aim for: The right product (or service), to the right customer, at the right price, at the right time, through the right channel, to satisfy the customer's need or desire. Information Technology—in the form of sophisticated databases fed by electronic commerc…
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- ISBN/ISSN
- 9780130889843
- Deskripsi Fisik
- 524
- Judul Seri
- -
- No. Panggil
- 30284
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