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The The Art of CRM
This CRM masterclass gives you a proven approach to modern customer relationship management Key FeaturesProven techniques to architect CRM systems that perform well, that are built on time and on budget, and that deliver value for many yearsCombines technical knowledge and business experience to provide a powerful guide to CRM implementationCovers m…
- Edisi
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- ISBN/ISSN
- 1789531233
- Deskripsi Fisik
- 360
- Judul Seri
- -
- No. Panggil
- 30313
Integrating Erp, Crm, Supply Chain Management, and Smart Materials
Organizations enjoy two kinds of strategic advantages. One is transitory: being in the right place with the right products at the right time. The other comes from having first class management and instituting processes that mobilize an organization, keeping in ahead of the competition. Which would you like to count on for your organization's success…
- Edisi
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- ISBN/ISSN
- 9781138468528
- Deskripsi Fisik
- -
- Judul Seri
- -
- No. Panggil
- 30312
CRM
Unlike so many books that focus on how to use Linux, Linux and the Unix Philosophy explores the "way of thinking that is Linux" and why Linux is a superior implementation of this highly capable operating system. This book is a revision and expansion of a computer science classic. Every chapter has been thoroughly updated with Linux coverage. Linux a…
- Edisi
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- ISBN/ISSN
- 9781555582630
- Deskripsi Fisik
- 246
- Judul Seri
- -
- No. Panggil
- 30311
Customer Relationship Management
This HOTT Guide defines CRM from different points of view: sales, marketing, customer support and technology. By presenting white papers on the technology, business cases, reports sharing the major trends occurring in the CRM marketplace, interviews with experts in the CRM-field, and a special chapter dedicated to the implementation of CRM in callce…
- Edisi
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- ISBN/ISSN
- 3322849619
- Deskripsi Fisik
- 408
- Judul Seri
- -
- No. Panggil
- 30310
Citizen Relationship Management
This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a model of Citizen Relationship Management (CiRM) is developed and discussed. The case studies explore the perceptions of CRM/CiRM by administrators, elected officials and consultants as well as it…
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- ISBN/ISSN
- 9783631578445
- Deskripsi Fisik
- 268
- Judul Seri
- -
- No. Panggil
- 30309
Strategic Customer Management
"The strategic management of customer relationships is a critical activity for all enterprises. The means of effectively managing relationships with customers are typically addressed under the headings of relationship marketing and customer relationship management (CRM), to name but two terms used to describe the management of customer relationships…
- Edisi
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- ISBN/ISSN
- 1107014964
- Deskripsi Fisik
- 547
- Judul Seri
- -
- No. Panggil
- 30308
Customer Relationship Management (CRM)
Forward-looking organizations are investing in customer relationship management (CRM) technology to support the adoption of more customer centric strategies. Results have been mixed. The importance of CRM for the long term success of organizations, coupled with the skewed and incomplete understanding of it by industry, makes it a topic worthy of det…
- Edisi
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- ISBN/ISSN
- 9783836428750
- Deskripsi Fisik
- 168
- Judul Seri
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- No. Panggil
- 30307
Integration of location based services into the social CRM strategy
Master's Thesis from the year 2012 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 1,0, Berlin School of Economics and Law, course: International Marketing Management M.A., language: English, abstract: This thesis aims at critically analyzing Foursquare from a customer relationship m…
- Edisi
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- ISBN/ISSN
- 365643266X
- Deskripsi Fisik
- 198
- Judul Seri
- -
- No. Panggil
- 30306
CRM
This book introduces students to CRM (customer relationship management), a strategic methodology that's being embraced in increasing numbers by organizations looking to gain a competitive advantage. With in-depth coverage of business and consumer markets in various vertical markets, the impact of new technology and more, it helps readers understand …
- Edisi
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- ISBN/ISSN
- 0415896568
- Deskripsi Fisik
- 406
- Judul Seri
- -
- No. Panggil
- 30305
Customer Relationship Management (CRM) for Medium and Small Enterprises
Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized enterprises, entrepreneurs, and solopreneurs, and it is completely clear that CRM is a tool that businesses should have in place to manage sales processes. Teams of salespeople must have a system to run their daily activities, and small businesses and so…
- Edisi
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- ISBN/ISSN
- 1000532747
- Deskripsi Fisik
- 226
- Judul Seri
- -
- No. Panggil
- 30304
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