This textbook discusses total quality management (TQM) as a strategy rather than just a technique and prov..."> This textbook discusses total quality management (TQM) as a strategy rather than just a technique and prov..."/>
Image of Total Quality Management
Penanda Bagikan

Text

Total Quality Management

This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, purchasing, manufacturing, process control, systems installation and maintenance, and service delivery. It broadly covers the core concepts, tools, techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability. Besides catering to the needs of students of management and engineering in South Asia, the book would also be useful for corporate practitioners and TQM professionals. Key Features • Detailed coverage of the management of planning, designing, controlling and improving quality in products and services • Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots • Dedicated chapters on the Six Sigma approach to quality and toolkit for TQM

Ketersediaan
#
Belum memasukkan lokasi Belum memasukkan lokasi
36421
Tersedia
Informasi Detail
Judul Seri
-
No. Panggil
36421
Penerbit
: Sage Publications Pvt. Limited.,
Deskripsi Fisik
-
Bahasa
ISBN/ISSN
9789351502814
Klasifikasi
-
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
-
Edisi
-
Subjek
Concepts, Strategy and Implementation for Operatio
Info Detail Spesifik
-
Pernyataan Tanggungjawab
Versi lain/terkait

Tidak tersedia versi lain

Lampiran Berkas
Tidak Ada Data
Komentar
Anda harus masuk sebelum memberikan komentar