Gaya APA

Bartono, . (2005). How to Win Customers in Competitive Market STrategi Jitu Menarik Pelanggan di Bisnis Restoran . Jakarta: PT Elex Media Komputindo.

Gaya MLA

Bartono, . "How to Win Customers in Competitive Market STrategi Jitu Menarik Pelanggan di Bisnis Restoran". Jakarta: PT Elex Media Komputindo, 2005. Text.