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    • E-Business Service Level Agreements | Universitas Islam Bunga Bangsa Cirebon Your customers don't care whether it is you, your ISP, ASP, or other outsourced provider who screws up - t..."> Your customers don't care whether it is you, your ISP, ASP, or other outsourced provider who screws up - t..."/>
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    E-Business Service Level Agreements

    Your customers don't care whether it is you, your ISP, ASP, or other outsourced provider who screws up - they just know they can't do business with you when they want to. All that matters is that your e-business is failing to deliver - and that you need to hold someone accountable. Meaningful Service Level Agreements (SLAs) are unambiguous, comprehensive, and enforceable. SLAs commit suppliers to a defined quality of service: failure to meet explicit service levels can result in penalties or even legal action. Spectacular losses often follow e-business outages, particularly when SLAs are not in force. The biggest hit is not necessarily loss of income or profit, but impact on stock values - especially when markets are skittish. Some losses have exceeded $40 million with stock values falling by 26%. This new book offers the keys to effective SLAs with Internet Service Providers (ISPs) and Application Service Providers (ASPs), which can go a long way toward averting catastrophic losses as well as day-to-day headaches.

    Ketersediaan
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    17695
    Tersedia
    Informasi Detail
    Judul Seri
    -
    No. Panggil
    17695
    Penerbit
    : Rothstein Associates Inc.,
    Deskripsi Fisik
    166
    Bahasa
    ISBN/ISSN
    9780964164895
    Klasifikasi
    -
    Tipe Isi
    -
    Tipe Media
    -
    Tipe Pembawa
    -
    Edisi
    -
    Subjek
    Strategies for Service Providers, E-Commerce and O
    Info Detail Spesifik
    -
    Pernyataan Tanggungjawab
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    Tidak tersedia versi lain

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