• https://carolinacleaningservice.com/
  • https://cbtmortgage.com/
    • Customer Satisfaction of ATM Service | Universitas Islam Bunga Bangsa Cirebon The Automated Teller Machine (ATM) is one type of innovation that can mechanically accept deposits, issue ..."> The Automated Teller Machine (ATM) is one type of innovation that can mechanically accept deposits, issue ..."/>
    Image of Customer Satisfaction of ATM Service
    Penanda Bagikan

    Text

    Customer Satisfaction of ATM Service

    The Automated Teller Machine (ATM) is one type of innovation that can mechanically accept deposits, issue withdrawals, transfer funds between accounts, collect bills, and make small loans. This study aims at investigating the satisfaction levels of HSBC ATM cardholders (both staff and nonstaff) with respect to various aspects (promptness of card delivery, the performance of HSBC ATM, the service quality of ATM personnel etc.) of using HSBC ATM and their opinions on various other related issues (such as positive and inconvenient features of HSBC ATM, recommendation to improve the service quality etc.). This study is one type of exploratory research using convenience sampling technique where samples have been selected on the basis of convenience. Thus, projecting data beyond the sample is statistically inappropriate. This study only provides information for analyzing ATM scenario of HSBC. Though the samples were selected on a convenience basis and it may not represent the whole population, but still it is no less important for the HSBC management to consider the recommendations with due care for better customer service and for being in a better competitive position.

    Ketersediaan
    #
    Belum memasukkan lokasi Belum memasukkan lokasi
    29495
    Tersedia
    Informasi Detail
    Judul Seri
    -
    No. Panggil
    29495
    Penerbit
    : .,
    Deskripsi Fisik
    19
    Bahasa
    ISBN/ISSN
    -
    Klasifikasi
    -
    Tipe Isi
    -
    Tipe Media
    -
    Tipe Pembawa
    -
    Edisi
    -
    Subjek
    A Case Study of HSBC ATM.
    Info Detail Spesifik
    -
    Pernyataan Tanggungjawab
    Versi lain/terkait

    Tidak tersedia versi lain

    Lampiran Berkas
    Tidak Ada Data
    Komentar
    Anda harus masuk sebelum memberikan komentar