Gaya APA

Shayan, M, E, S, S, E. (2020). Factors Impacting Customer Relationship Performance in Social CRM . : GRIN Verlag.

Gaya MLA

Shayan, Mostafa, Esmaeili, Shayan;, Sahar, Esmaeili. "Factors Impacting Customer Relationship Performance in Social CRM". : GRIN Verlag, 2020. Text.