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Ditemukan 1 dari pencarian Anda melalui kata kunci: author="Bharti Wadhwa"
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E-Banking an Initiative for Customer Relationship Management Vis a Vis SBI.
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Bharti Wadhwa

E-Banking as helped in establishing relations with customers and has provided convenience to the customers by reducing time in processing and transaction. In this Internet era when the active internet user have increased over 45.3 million and when we expect India to rise to third position in Internet usage by 2013, the need to incorporate CRM in ope…

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35429